When you select me as Your business local mentor, You're opting for expedited and mindful business expansion. My mentorship offers a comprehensive understanding of Estonian culture and insights into the nuances of local business management. You'll gain valuable knowledge about local taxation, laws, and regulations that could impact Your venture. With my guidance, You can look forward to successful business operations underpinned by a foundation of trust. We'll engage in thorough business planning and ensure that Your management and decision-making processes are conducted with intention and responsibility. Embrace the journey towards responsible business practices and join forces with a content Country Manager who finds harmony in their work. Choose a partnership that promises growth and peace of mind.

Embarking on a collaborative journey with me, we will delve into comprehensive market research to pinpoint Your true customer base and identify both direct and indirect competitors. Our partnership will be geared towards crafting a robust differentiation strategy and a compelling value proposition, ensuring Your service or product stands out in the marketplace.

We will align on ambitious yet attainable local goals that resonate with the overarching vision, mission, and strategy of your organization. By establishing key performance indicators (KPIs) or objectives and key results (OKRs), we will meticulously track and measure the success of Your business, taking into account financial performance, customer satisfaction, quality, and other vital metrics.

Navigating the complexities of local Estonian laws, regulations, and tax implications will be a top priority, as we aim to mitigate legal risks and uphold Your business's reputation. Financial planning will also be a cornerstone of our cooperation, where we will outline essential costs and revenues, set pricing strategies, budget effectively, and implement cost control measures to ensure profitability and financial stability.

When it comes to expanding Your team, I will provide invaluable support and guidance in the recruitment process, focusing on finding candidates who not only possess the necessary skills but also fit the company culture.
Leveraging my extensive network, we will identify and establish relationships with key partners for outsourcing needs, optimizing Your business operations.

Finally, we will map out and continually assess Your business processes to enhance efficiency and drive continuous improvement. Together, we will set the stage for your business to thrive, backed by strategic planning, informed decision-making, and a commitment to excellence.

As an accomplished internal entrepreneur and Country Manager, I have successfully built and led two rapidly expanding Finnish subsidiaries in Estonia from 2013 to 2023. My tenure in these roles has endowed me with a robust understanding of service business operations and the effective utilization of sales tools. I have demonstrated a proven track record in revenue generation, amassing 1.8 million EUR for the subsidiaries within the debt collection and accounting sectors. My expertise extends to budgeting, cost control, and financial planning, alongside proficiency in both financial reporting and mandatory company reports.

My leadership experience includes the recruitment and management of over 20 full-time employees, which has reinforced my belief in the value of a company's workforce as its most critical asset. I am adept at employee retention, recognition, and managing workplace dynamics. Having conducted over 100 job interviews, I possess a keen eye for identifying candidates who are the ideal match for an organization's needs.

My collaborative efforts span a diverse range of clients, from private individuals to SMEs worldwide, providing me with a deep understanding of customer expectations and how to fulfill them.

I have cultivated an extensive network of partnerships, ensuring swift and suitable connections for business collaborations.

My academic background, with a Bachelor's and Master's degree in Business Administration, specializing in finance management and human resource management, underpins my practical experience with solid theoretical knowledge. My hands-on approach has led to the establishment of two local standardized workflow systems in debt collection and accounting, enhancing my knowledge of IT systems and their development.

As a conference speaker and seminar presenter, I have honed my ability to engage audiences and refine my self-expression skills. My passion for writing is evident through my published blogs on business growth, debt collection, and accounting, where I emphasize the importance of industry-specific knowledge.

Currently, I am the Business Development Manager at Telia Eesti AS, where I oversee and advance Telia's own installment service. Committed to continuous learning, I am pursuing a second Master's degree in IT management, which I commenced in September 2023, to stay ahead of future IT management trends.